Privacy Policy

Introduction

Welcome to https://marriage-therapy.couplesresilience.com (hereafter referred to as “Marriage Therapy” or “we”). We are dedicated to providing exceptional services while upholding the highest standards of privacy protection for our users. This Privacy Policy outlines how we handle personal data and ensures transparency regarding your privacy rights.

Scope

This policy covers all aspects of our online presence, including our website (https://marriage-therapy.couplesresilience.com), mobile applications, online services, and products offered through these platforms. Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site, as they have their own privacy policies governing data handling.

Processing Activities

This document outlines the practices related to:

Using our applications and services as an authorized user.
Visiting our website and engaging with content linked to this Privacy Policy.
Receiving communications from Marriage Therapy, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information for various purposes:

Account Information: Details required to create and manage user accounts, including usernames, email addresses, and passwords.
Payment Information: Data related to transactions made through our services, such as payment method, billing address, and transaction history.
Financial Information: Financial records may be collected for billing purposes, including bank account details (if provided) and payment processing information.
Purchase Information: Details about products or services purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Geographic coordinates and location-based services usage when you interact with our apps or website.
Feedback: Comments, reviews, and survey responses that help us improve our services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms for personalized content and advertising (in compliance with their privacy policies).
Product Information: Details about products or services of interest, including preferences, usage patterns, and purchase behavior.

We obtain this data through direct user input, interaction with our systems, and automated technologies, such as analytics tools. Additionally, we may receive personal information from third parties who assist us in providing services, always adhering to their privacy policies and practices.

Cookies

Marriage Therapy uses cookies to enhance your experience on our platforms:

Strictly Necessary Cookies: Ensure basic functions of our website and applications.
Preference Cookies: Remember user preferences for a personalized experience.
Analytics Cookies: Track aggregated data for analytics, allowing us to improve the performance and functionality of our services.

Users have control over non-essential cookies through our Cookie Manager, where they can customize their cookie settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this Privacy Policy or as required by law. Once the data is no longer needed, we delete or anonymize it to protect your privacy.

Security Measures

Marriage Therapy implements robust security measures to safeguard your personal data:

Employing encryption protocols during data transmission and storage.
Engaging secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security practices to address emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Marriage Therapy does not knowingly collect or solicit personal data from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have several rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data for specific purposes.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for legitimate interests.
Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or file appeals/complaints, please contact our dedicated privacy team via email at [email protected] or by post to the address provided below.

Changes to Policy

Marriage Therapy reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date. We encourage users to review this policy periodically to stay informed about how we handle personal data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions regarding your data, please contact us:

Email: [email protected]
Address: [Provide physical address]

We appreciate your trust in Marriage Therapy, and we are dedicated to maintaining the highest standards of privacy protection.